Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

This Privacy Policy explains how RoomRuler ("Company", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you use our website, software, and services ("Services"). By accessing or using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect various types of information when you use our Services, including:

• Personal Information: Your name, email address, phone number, billing address, payment information, and other details provided during account registration or transactions.
• Usage Data: Information about your interactions with our Services, including IP address, browser type, operating system, access times, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity and enhance your experience. Details on how we use cookies are provided below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services
• Improve and personalize your experience
• Process transactions and manage billing
• Respond to customer inquiries and provide support
• Monitor and analyze usage trends
• Send administrative communications, updates, or security alerts
• Comply with legal obligations and enforce our policies

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information in the following circumstances:

• With third-party service providers who perform services on our behalf under confidentiality agreements
• In connection with mergers, acquisitions, or asset sales
• To comply with legal obligations, or to protect the rights, property, or safety of RoomRuler or others
• With your consent or as otherwise disclosed at the time of collection

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer our Services. You can adjust your browser settings to refuse cookies, but note that some parts of our Services may not function properly without them.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the details provided below.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. By using our Services, you consent to such transfers and processing in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can take appropriate measures.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this document. Your continued use of our Services after any changes indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@roomruler.com.