This guide will walk you through adding new NFC tags to member accounts or resetting existing ones in RoomRuler. NFC tags streamline member identification and secure access, ensuring a smooth and efficient experience.
Training Video: Adding or Resetting NFC Tags
Step-by-Step Instructions
- Log In: Begin by logging into your RoomRuler account using your credentials.
- Navigate to Member Management: Go to the Members section and select the member whose NFC tag you want to add or reset.
- Access NFC Tag Options: In the member’s profile, locate the NFC tag management area. You will see options like "Add NFC Tag" or "Reset NFC Tag."
- Add a New NFC Tag: To assign a new tag, click on the "Add NFC Tag" button. Hold the new NFC tag near the NFC reader until the system confirms the tag has been detected.
- Reset an Existing NFC Tag: If reassigning a tag, click on "Reset NFC Tag." Follow the on-screen prompts to remove the previous tag and program the new one.
- Save Changes: Once the NFC tag is successfully added or reset, click "Save" to update the member’s record.
- Verify Functionality: Test the new or reset NFC tag with the reader to ensure it works correctly.
Troubleshooting Tips
- If the NFC tag is not detected, ensure it is positioned correctly near the reader.
- Make sure your device is connected and the NFC reader is functioning properly.
- If issues persist, consult our additional support resources or contact our support team.
Need Additional Help?
For further assistance, please review our other support articles or reach out via our Contact Us page.